25+ Companies Offering Customer Service Jobs from Home

Last Updated on May 17, 2024 by Katie

If you’re looking to work remotely and get hired quickly, these customer service jobs from home are worth checking out.

Customer service roles are generally entry-level jobs and while the exact job criteria will vary between companies, you might be expected to:

Resolve complaints
Answer customer questions
Update customer records
Handle transactions
Provide tech support for a product
Collect customer feedback
Make phone calls

I have worked in customer service from home years ago and while the work can be testing, having to deal with a lot of questions and often unhappy people, it was easy work and rewarding when you had good review from happy customers!

If you want to get paid to listen to people’s problems as a customer service advisor, you’ll need a laptop and good Wifi as a minimum.

Read on to learn about the best customer service jobs from home.

You might also be interested in the online chat moderator jobs hiring today.

 

 

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Top Companies Offering Customer Service Jobs from Home

The demand for remote customer service roles has surged, with companies spanning various industries offering positions that blend flexibility with rewarding career opportunities.

You may find roles with competitive pay, diverse job responsibilities, and flexible hours, but each will have specific requirements regarding skills and experience.

Some will be hiring now, while others are worth bookmarking their ”Careers Page” to check back on when customer service roles are available.

 

1. ModSquad

ModSquad is known for its digital engagement services.

As a customer service representative with ModSquad, you could be moderating forums, chatting with customers, or managing social media accounts.

The pay for these roles varies but can be competitive with the industry.

To get hired, it’s typically necessary to have a stable internet connection and a good grasp of online communication platforms.

The roles often require:

Strong communication skills
Experience with social media and online communities
High school diploma or equivalent
Multitasking abilities
Familiarity with customer support software

Check out their latest positions on ModSquad’s careers page.

 

2. LiveWorld

At LiveWorld, you provide customer support through social media and messaging apps.

Pay rates at LiveWorld are aligned with industry standards and depend on your experience and the complexity of the job role.

Getting hired usually requires passing a background check and having some customer service experience.

You’ll need:

Excellent written communication skills
Ability to empathize with customers
Knowledge of social media platforms
High school diploma or equivalent
Previous experience in customer service preferred

Start your journey at LiveWorld’s career section.

 

3. American Express

American Express offers remote customer service positions with a focus on providing premium service to card members.

Compensation is competitive, often including benefits for full-time employees.

To land a job at American Express, you need to possess:

Exceptional communication skills
Problem-solving capabilities
A background in a customer-facing role
High school diploma; college degree preferred
Experience in financial services is a plus

Find out more about these opportunities on American Express’s careers portal.

 

4. Boldly

Boldly provides subscription staffing services that include customer support roles.

Employees at Boldly, referred to as W2, often receive benefits and competitive pay.

To get hired, ensure you have:

Strong organizational skills
Proficiency in English language
A proactive work ethic
High school diploma or GED; higher education is a bonus
At least 7 years of experience in a professional setting

Explore career options at Boldly’s jobs page.

 

5. Github

Github, the platform loved by developers worldwide, offers remote customer support roles for technical client assistance.

Salaries are competitive and commensurate with experience.

To qualify, you typically need:

Excellent technical and communication skills
Familiarity with Git and GitHub
Experience in technical support
High school diploma or equivalent, with preference for those with technical certifications or higher education
Ability to explain complex concepts in a clear, concise manner

Check Github’s career site for current listings.

 

6. Service800

Service800 specializes in customer feedback and metrics, offering remote customer service roles that primarily involve conducting surveys and collecting data.

Competitive hourly wages are typical.

To get hired, you should have:

Strong phone and interpersonal skills
High attention to detail
High school diploma or equivalent; college degree beneficial
Previous experience in a telephone-based role
Multilingual abilities are advantageous

See the latest openings at Service800’s job board.

 

7. Arise

Arise provides a virtual customer service platform where you can start your own customer support business or work as an agent for an existing company.

Pay varies based on client and project.

To become an agent, you must:

Have strong customer service skills
Own a computer with high-speed internet
Pass a background check
Have a quiet home office
High school diploma or GED required

Dive into the process on Arise’s work from home page.

 

8. Zapier

Zapier offers customer support roles with the opportunity to help users automate workflows.

Competitive salary and perks are part of the package.

To join Zapier’s customer support team, applicants generally need:

Strong problem-solving skills
Proficiency in Zapier’s platform
Experience in a customer support role
Excellent written communication
High school diploma or equivalent; technical background preferred

Discover more on Zapier’s jobs page.

 

9. DealDash

DealDash operates an online auction site and looks for customer service representatives to help maintain their high standard of customer satisfaction.

Compensation is often based on experience.

To work with DealDash, be prepared to meet these needs:

Excellent communication and customer service skills
Ability to troubleshoot and resolve issues
High school diploma or equivalent
Basic computer proficiency
A positive attitude and a strong work ethic

For current job openings, visit DealDash’s careers page.

 

10. MeetEdgar

MeetEdgar, a social media automation tool, provides customer support roles focused on helping users maximize the platform.

Pay is generally in line with industry standards.

Qualifications and skills needed include:

Strong understanding of social media management
Excellent written and verbal communication
Ability to work independently
Familiarity with remote work tools
High school diploma or equivalent; degree related to marketing or communication is a plus

See what’s available at MeetEdgar’s job listings.

 

11. Automattic

Automattic, the company behind WordPress.com, offers remote customer support roles known as “Happiness Engineers.”

Compensation is competitive and often comes with benefits.

To get hired, you’ll need:

Excellent written and verbal communication
Strong understanding of WordPress
Passion for helping others
High school diploma or equivalent; technical or customer support background preferred
Patience and problem-solving skills

Join the team by visiting Automattic’s work with us page.

 

12. Working Solutions

Working Solutions provides on-demand customer service and sales agents.

They offer flexible work hours and a variety of projects to work on.

The pay varies by project.

To become an agent, you should have:

Excellent communication skills
Familiarity with call center equipment/technology
High school diploma or equivalent
Proven customer service or sales experience
Ability to work from home without distractions

Learn more at Working Solutions’ agent opportunities page.

 

13. Apple

Apple is known for its tech products and customer service.

As an At-Home Advisor, you provide customer support for Apple products.

The compensation package includes product discounts and is competitive.

To get hired, you will need:

Strong communication aptitudes
An interest in technology, especially Apple products
High school diploma or equivalent; some college preferred
A quiet, distraction-free workspace
Ability to work independently

Find the role for you at Apple’s job site.

 

14. World Wide Web Hosting

World Wide Web Hosting offers positions in technical support for its web hosting services.

Competitive pay and a supportive work environment are typically part of the package.

Required qualifications include:

Solid knowledge of web hosting technologies
Strong customer service and troubleshooting skills
Ability to communicate technical concepts clearly
High school diploma or equivalent; IT-related degree or certificates preferred
Prior experience in hosting support is a plus

Check out World Wide Web Hosting’s careers page for more information.

 

15. Concentrix

Concentrix is a global business services company with a range of customer service positions, often including tech support and product sales.

Pay is based on role and experience.

To get hired, you’ll need:

Excellent communication skills
A high school diploma or GED
Past experience in customer service or a related field
Strong computer literacy
The ability to work in a fast-paced environment

Opportunities can be found on Concentrix’s career page.

 

16. 15Five

15Five offers customer service roles to support their performance management software.

You will primarily assist customers in using the software effectively.

Compensation is competitive, reflecting industry standards.

Requirements typically include:

Robust interpersonal and communication skills
Familiarity with SaaS platforms
High school diploma or equivalent; college degree is a plus
Experience in customer success or support roles
Eagerness to learn and grow within a tech environment

View the open roles on 15Five’s careers page.

 

17. Capital One

Capital One provides numerous customer service jobs, including positions in account management and technical support.

They offer a comprehensive benefits package and a competitive salary.

To work at Capital One, expect to meet these criteria:

Stellar communication skills
High school diploma or GED, college degree for some positions
Prior experience in customer service or finance
Strong problem-solving skills
A background check and possibly a credit check

Find out more at Capital One’s career center.

 

18. Cigna

Cigna, a global health service company, offers customer service jobs from home that typically include helping patients understand their benefits and claims.

Competitive salary and benefits are part of the employment package.

To get hired, you should have:

Excellent communication and listening skills
Understanding of health benefits and insurance plans
High school diploma or equivalent; further education or certifications in healthcare preferred
Ability to maintain confidentiality of patient information
Prior customer service experience, ideally in healthcare

Explore job openings at Cigna’s careers page.

 

19. Agent Pronto

Agent Pronto connects real estate agents with home buyers and sellers, offering customer service positions as Client Specialists.

Pay is reported to start around $18.26 per hour.

To join their team, you will need:

Strong verbal and written communication abilities
Understanding of the real estate market is favorable
High school diploma or equivalent, real estate knowledge is an advantage
Great organizational skills and attention to detail
Previous experience in a customer-facing role

Kickstart your career at Agent Pronto’s job postings.

 

20. Alo Moves

Alo Moves is a yoga and fitness platform that requires customer service representatives to support their community.

They offer competitive pay rates.

To get hired, you should possess:

Strong interest in fitness and wellness
Excellent communication skills
Ability to work independently
High school diploma or equivalent; additional qualifications in fitness or nutrition are beneficial
Experience in customer support

Start your job search at Alo Moves’ career section.

 

21. Flowspace

Flowspace provides warehousing and fulfillment services and offers customer service roles to ensure client satisfaction.

Pay varies depending on the level of expertise required.

They’re looking for candidates with:

Excellent communication and problem-solving skills
Knowledge of logistics or warehousing
High school diploma or equivalent; college degree is a plus
Tech-savvy with an ability to learn new software quickly
Prior experience in customer service or logistics

Flowspace’s careers page has more details.

 

22. Amazon

Amazon, the e-commerce giant, offers a wide variety of customer service jobs, from handling inquiries to technical support.

Competitive pay and a range of employment benefits are standard.

Expectations for potential candidates include:

Strong communication and computer skills
Ability to navigate complex customer issues
High school diploma or equivalent; further education is a bonus
Familiarity with e-commerce platforms
Previous experience in customer service

Interested candidates can apply through Amazon’s virtual locations career page.

 

23. Teletech

Teletech, also known as TTEC, provides customer service and consulting solutions.

They offer remote jobs with a focus on flexibility and opportunity for growth.

To get work with this company, you’ll need:

Excellent communication skills
High school diploma or equivalent; college degree for some roles
Familiarity with technology and communication tools
Experience in customer service or support
Eagerness to contribute to team success

Potential jobs are listed on TTEC’s job page.

 

24. Sutherland Global Services

Sutherland Global Services provides digital transformation services including customer support roles.

Compensation is in line with global industry standards.

Qualifications for these roles are:

Excellent customer service and communication skills
Technological literacy and ability to troubleshoot issues
High school diploma or equivalent
Relevant work experience in customer support or a related field
Flexibility to work various shifts

Further details can be found on Sutherland’s career website.

 

25. Kelly Services

Kelly Services is a staffing agency that offers customer service jobs from home catering to different industries.

They often provide competitive wages and flexible scheduling.

To join their team, you should be prepared with:

Proven customer service expertise
High school diploma or equivalent; further qualifications liked
Strong communication and computer skills
Ability to quickly adapt to new systems and technologies
Experience in a fast-paced environment

Visit Kelly Services’ job board for their latest offerings.

 

26. United Health Group

United Health Group, a diversified health and well-being company, offers remote customer service roles typically related to healthcare and insurance.

The pay is competitive and there are possibilities for advancement.

To be considered for work, your credentials should include:

Strong customer service and communication skills
Familiarity with healthcare systems is an advantage
High school diploma or equivalent; additional certifications in healthcare can be a plus
Ability to handle sensitive information with discretion
Previous experience in customer service or healthcare preferred

Find career opportunities on United Health Group’s job portal.

 

Final Thoughts on the Companies Offering Customer Service Jobs from Home

This list of companies offering customer service jobs from home is not exhaustive – there are many more – but these ones have great reputations and are worth applying to.

I will come back and update the list at regular intervals so keep an eye out!

To give yourself the best chance of success when applying for a role, highlight your proficiency in problem-solving and your adaptability to diverse customer needs.

The hiring process typically involves showcasing these competencies through a combination of practical assessments and interviews.

Remember to tailor your application to demonstrate relevance to the specific industry you’re targeting.

Employers value agents who can deliver exceptional service remotely, so reflect on any prior experience that illustrates your ability to manage tasks independently.

Want more ways to make money remotely while chatting to people?

Check this guide on ways to get paid to give advice online.

 

 

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